Delete your Vocamo account

How to delete

1. Open Vocamo (web at vocamo.app or the mobile app) and sign in.
2. Go to Profile.
3. Tap Delete account at the bottom and confirm.

No need to contact support. Deletion happens immediately and cannot be undone. If you sign in again with the same Google or Apple account, you start with an empty profile.

Can’t sign in? Write to info@vocamo.app from the email address on your account, and we’ll delete the account for you.

What is deleted

• Your account: email, name, sign-in identity and all refresh tokens.
• Your profile, courses, settings and reminders.
• Your collections and the words in them.
• Your learning progress, daily activity and practice sessions.
• Push notification subscriptions.
• Product analytics events, including those recorded on your devices before you signed in, and the record of your analytics choice.
• Your search history.
• Your purchase records; we also ask our subscription provider RevenueCat to delete its record of you. This does not cancel a subscription — cancel it first in your App Store or Google Play settings.
• Data stored by the app on the device you delete from.

What is kept

Reports you submitted about dictionary entries or images are kept to improve the dictionary, but your identity is removed from them — they are no longer linked to you. Dictionary entries themselves are shared by all users and are not personal data.

When

Data is deleted from our live databases immediately when you confirm. Copies may remain in database backups, which are kept for disaster recovery only and are overwritten within 30 days. Another device that is still signed in loses access within a minute.